Legal & Compliance

Terms of Service

1. Software License

VIKANTIX TECH grants you a non-exclusive, non-transferable, subscription-based license to use our cloud software for your internal business operations.

2. User Responsibilities

You are responsible for maintaining the confidentiality of your admin and user login credentials. Any activity occurring under your account is your sole responsibility.

3. Payments and Refunds

Subscriptions are billed in advance on a monthly or annual basis. Due to the digital nature of the software setup, payments are generally non-refundable unless stated otherwise in a custom enterprise agreement.

4. Service Availability

We guarantee a 99.9% uptime. However, VIKANTIX TECH is not liable for business losses due to temporary server outages caused by unforeseeable circumstances (Force Majeure).